Terms & Conditions
Please read these terms carefully before using our services. By using ReelUp, you agree to these terms.
Last Updated: December 15, 2025
Welcome to ReelUp. These Terms & Conditions ("Terms") govern your access to and use of our shoppable video platform and related services. By using our services, you agree to be bound by these Terms. Please read them carefully.
Acceptance of Terms
Agreement to Terms
By accessing or using ReelUp's services, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services.
Eligibility
You must be at least 18 years old and have the legal authority to enter into this agreement. By using our services, you represent that you meet these requirements.
Modifications
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.
Use of Services
Service Description
ReelUp provides a shoppable video platform that enables e-commerce businesses to create interactive video experiences, embed videos on their websites, and track video performance analytics.
Account Registration
To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Acceptable Use
You agree to use our services only for lawful purposes and in accordance with these terms. You must not use our services in any way that could damage, disable, or impair our platform.
Intellectual Property
Our Content
All content, features, and functionality of our platform, including but not limited to text, graphics, logos, and software, are owned by ReelUp and protected by intellectual property laws.
Your Content
You retain ownership of any content you upload to our platform. By uploading content, you grant ReelUp a non-exclusive, worldwide license to use, display, and distribute your content in connection with our services.
Restrictions
You may not copy, modify, distribute, sell, or lease any part of our services or included software, nor may you reverse engineer or attempt to extract the source code.
Payment Terms
Subscription Fees
Certain features require a paid subscription. Fees are billed in advance on a monthly or annual basis and are non-refundable except as required by law.
Price Changes
We reserve the right to modify our pricing at any time. Price changes will be communicated in advance and will apply to subsequent billing cycles.
Payment Methods
We accept major credit cards and other payment methods as displayed during checkout. You authorize us to charge your selected payment method for all fees due.
Termination
Termination by You
You may terminate your account at any time by contacting our support team. Termination does not entitle you to any refund of fees already paid.
Termination by Us
We may suspend or terminate your access to our services immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users or our business.
Effect of Termination
Upon termination, your right to use our services will cease immediately. We may delete your account and all associated data, though some information may be retained as required by law.
Limitation of Liability
Disclaimer of Warranties
Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, secure, or error-free.
Limitation of Damages
To the maximum extent permitted by law, ReelUp shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
Maximum Liability
Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount you paid us in the twelve months preceding the claim.
Indemnification
Your Responsibility
You agree to indemnify, defend, and hold harmless ReelUp and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.
Third-Party Claims
This includes any claims by third parties related to content you upload, your violation of any laws, or your infringement of any intellectual property or other rights of any person or entity.
Dispute Resolution
Governing Law
These terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Arbitration
Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration in accordance with applicable arbitration rules.
Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
Changes to Terms
Updates
We may update these Terms & Conditions from time to time. We will notify you of any material changes by posting the new terms on this page and updating the "Last Updated" date.
Review
We encourage you to review these terms periodically. Your continued use of our services after any changes indicates your acceptance of the updated terms.
Questions?
If you have any questions about these Terms & Conditions, please contact us:
Address
ReelUp LTD, 171 Shirley Road, Croydon, England, CR0 8SS
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