4.65%

Engagement Rate

186,899

Video Views

About CabinZero

Cabin Zero is a renowned travel bag brand known for its lightweight, durable, and stylish designs. Built for adventurers, digital nomads, and travelers, the bags are designed to be cabin-friendly, eliminating the hassle of navigating with oversized luggage. Sustainability is a core value, with Cabin Zero so the brand only uses high-quality materials ensuring longevity and reducing environmental waste. Despite a strong product line and a loyal customer base, the online store experience lacked the hands-on feel that potential buyers needed to make confident purchasing decisions.

Challenges:

Shopping for travel bags online presents unique challenges, especially when customers cannot physically touch or test the product. Before using ReelUp, several obstacles affected the buyer's decision-making process:

Bag sizes were difficult to visualize:

Product dimensions on a webpage often fail to provide a real sense of scale and let's state facts here not everyone is a genius with a metric system. Many customers were unsure if a bag would fit their packing needs or meet airline carry-on requirements. This uncertainty led to hesitation and, in some cases, abandoned carts.

Storage capacity was unclear:

While product descriptions listed volume measurements, numbers alone are not enough to judge the storage value of a bag. Travelers wanted to see real-life packing examples, the flexibility of a bag and how it accommodated clothing, accessories, and travel essentials.

Material and quality were hard to assess:

Shoppers often questioned whether the bags were sturdy enough for long-term travel, trekking or hiking purposes. Without being able to touch the fabric or examine the zippers and straps, potential buyers found it difficult to judge durability, water resistance, and overall build quality.

The Solution:

To address these challenges, Cabin Zero implemented ReelUp’s shoppable videos, transforming static product pages into dynamic, interactive experiences. The addition of video content provided clear, engaging demonstrations of the bags in action:

Product Centric Videos Placed On Product Page:

Each bag’s features were showcased through short, informative videos. Customers could see how different sizes looked when worn, how much they could hold when packed, and how they performed in real-life travel scenarios. These visual cues boosted confidence in a buyer’s mind and promoted impulsive buys.

Adding Trending Social Media & UGC Content:

CabinZero repurposed social media content like Instagram Reels, TikTok ads, and UGC content and transformed them into shoppable videos to use on the website. This strategy not only boosted brand engagement but also reinforced product reliability through trending, relatable content.

Shoppable Video Experience:

Interactive videos allowed customers to view product details and purchase seamlessly without leaving the video. Seeing the bags in use improved confidence in buying decisions, reducing uncertainty and increasing conversions.

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I believe Reelup is incredibly beneficial for both us and our customers. It integrates seamlessly with our website and displays our products in real life, allowing customers to view videos easily, trust us more, and swiftly make purchasing decisions.

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CabinZero Jolie Hoang, Marketing Lead
The Results:
data pointer 19,777.02% ROI
data pointer 4.65% Engagement Rate
data pointer 186,899 Video Views

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